Psychology Services

Support is particularly suited to individuals experiencing overlapping mental and physical health concerns or who feel they do not fit neatly into one diagnosis.

We can help with the following difficulties:

Steps Psychology Services provides evidence-based psychological therapy for adults and young people in Ivanhoe East and surrounding Melbourne suburbs overcome mental health challenges. Therapy is collaborative, strengths-focused, and tailored to each individual’s goals, values, and circumstances. Our goal is to equip clients with the skills and strategies to enhance their mental health and overall well-being. Believing that everyone deserves access to quality mental health care, we make our services as accessible and affordable as possible.

ADHD
Anxiety
Binge Eating
Body Image
Body Dysmorphia
Comorbid Physical Health Concerns
Depression
Injury Management
Life Stage Transition
Life Balance
Pain Management
Self-Esteem
Sleep Difficulties
Sports Performance
Stress Management

Service Information

  • Telehealth

    We use Zanda telehealth software (zoom) to provide our video therapy services. The system is fully compliant for health care use, including HIPAA and GDPR compliance. There are no third parties involved, and the call is end to end encrypted.

    Telehealth psychology sessions provide a convenient and flexible way for individuals to access mental health support. These sessions can be conducted via video call or a phone call, allowing clients to engage with their psychologists from the comfort of their own homes or preferred environments.

    Learn More About Telehealth

  • Fees

    A standard session with Maddy currently attracts a fee of $210. Concession fees and reduced rates available upon consultation.

    Sessions are eligible for Medicare rebates under the Better Access initiative. The current rebate for a clinical psychologist is $141.85 and $98.95 for a general psychologist for a 50min session.

    The APS National Schedule of Suggested Fees 2025-2026 recommends the standard 46 to 60-minute consultation fee of $318.

  • Medicare

    Medicare rebates are available with a Mental Health Care Plan (MHCP) from a GP, psychiatrist or pediatrician.

    For your convenience we are able to pay Medicare rebates straight into your bank account via Medicare Online.

    Private health insurance rebates also apply – please contact your insurer to find out if your cover includes psychology

    More Info on MHCP

  • Other Funding

    We are pleased to inform you that our clinic accepts clients through WorkCover Victoria, NDIS and private health insurance. We encourage you to consult your insurance policy for specific coverage details and options.

    WorkSafe Info